top of page

Frequently Asked Questions:​

1. What insurances do you accept?*
Unitedhealthcare, Optum, Oxford

​

*For all other insurances, if you have Out-of-Network (OON) benefits, your insurance will partially reimburse you 50-80%. Call your insurance to find out! I will help you! Click here to learn more about using OON benefits.

​

My fee is $150-200 for 45-60 min. sessions. 

I also offer limited slots for sliding-scale options ($120-130)

I take Zelle, Quickpay, and all Cards (including HSA/FSA).

​

I invite you to reach out and make an appointment.

​

2. What can I expect from our first therapy session together?

In our first session, you can expect a welcoming and safe space where we'll begin to explore the reasons you're seeking therapy and what you hope to achieve. It's an opportunity for us to get acquainted and for me to gain an understanding of your personal history, current challenges, and goals.
 

3. How often should we meet for sessions?

I typically recommend starting with weekly sessions to establish a strong therapeutic relationship and to maintain momentum in our work. Over time, as you begin to experience changes and achieve your goals, we may decide together to adjust the frequency of our sessions to biweekly or monthly, depending on what supports your growth best.


4. How long does the therapy process usually last?

The length of the therapy process varies widely among individuals, as it deeply depends on your unique needs, goals, and how the issues we're addressing unfold. Some people find significant progress within a few months-a couple of years, while folks with childhood trauma (or high ACE score) may benefit from longer-term support. We'll regularly review your progress to ensure therapy continues to meet your needs and adjust our plan as necessary.​

​

5. How do I know if therapy is working for me?

Signs that therapy is working include feeling more capable of managing emotions and stress, noticing improvements in relationships and communication, achieving personal goals, and experiencing a greater sense of well-being and self-understanding. Therapy is a collaborative process, so I encourage open dialogue about your experience and any changes you're noticing.


6. Is everything I say in therapy confidential?

Yes! What you share in therapy stays between us. Psychotherapy is confidential unless: there is clear and imminent danger to yourself or another person, or you disclose information that provides evidence of current abuse or neglect of a child or an older adult, or if (on the rare occasion) I am court-ordered.


7. What if I start feeling worse before I feel better?

It's not uncommon to feel worse before feeling better, as therapy can involve confronting difficult emotions and challenges. This is often a sign of progress, as it means you're engaging with important issues. I'm here to support you through these ups and downs, adjusting our approach as needed to ensure you're supported.

​

8. Is there a cancellation fee?
I hold your scheduled appointment time specifically for you and you alone. I also see a limited number of clients so that I can give you the focus and attention you deserve. Therefore, I charge $50 for individual appointments canceled with less than 24 hours' notice. The charge cannot be billed to insurance and is due the day of cancellation.

 

9. What are some of your specialized areas?

Generally, I specialize in the following areas:

  • Grief & loss 

  • Low self-worth or self-esteem

  • Processing emotions, thoughts, perceptions, behaviors

  • Working through past or present traumas (including in childhood)

  • Existential crises (like quarter-life or mid-life crisis)

  • Identity distress (like 1st gen. stress, racial, sexual, etc.)

  • Life transitions (such as breakup, divorce, big move, new job, etc.)

  • Boundaries & Communication

  • Perfectionism

  • Burnout

Please go to the specializations section to learn more!

​

10. What is your background or training experience?
In the past, I’ve had the opportunity to work with a wide range of populations across various settings, including  inpatient, substance abuse treatment facilities, alternative-to-prison programs, community clinics, and outpatient programs. I have also worked with various age groups, including children, adolescents, adults, and older adults. Very early in my career, I had the great privilege of working in Kolkata, India, across various NGOs, including Nirmal Hriday  (Pure Heart),  a hospice for the sick, destitute and the dying. This experience laid down the foundation for my commitment to grief work and supporting folks with loss, as well as death anxiety. In general, I've supported individuals navigating complex life transitions and painful emotions. 

​

11. Do you participate in continuing education or advanced training?

Yes, as a licensed psychotherapist in New York, New Jersey, and Colorado, I’m required to complete ongoing continuing education, and I view it as a vital part of my growth as a clinician. Over the years, I’ve completed advanced trainings in the core modalities I use: Emotion-Focused Therapy (EFT), Mindfulness-Based Stress Reduction (MBSR), Somatic Experiencing (SE), Mentalization-Based Therapy (MBT), and Compassion-Focused Therapy (CFT). I’ve also trained in Jungian Dream Interpretation to deepen my work with dream work and the unconscious.


12. How much do you share about your personal life?

Maintaining clear boundaries in therapy is vital for your growth and well-being. Our relationship is professional, where your journey is the central focus. While I'm here to support you, sharing personal details could shift focus from your goals in therapy. If you have any questions about these boundaries, we can discuss them openly.

Contact: jasmine.cepeda@betternowtherapy.org

‪(347) 699-4867‬

  • Instagram

© 2018-2026 by Better Now Therapy LCSW PLLC.

NY, NJ, & Colorado Licensed Psychotherapist. All rights reserved.

Brooklyn, New York

If you or a loved one are experiencing a mental health emergency, please call or text the National Mental Health Hotline Lifeline at 988.

©

bottom of page